NOTE: Ethernet setup screens for the TS/TSW‑70 series touch screens are shown for this procedure. The Crestron Virtual Control service reads this file on start up and then once every hour while the service is running.įor more information, refer to the Crestron Virtual Control Server Software Product Manual. As a workaround, the admin can create a 'device_resolution.cfg' file that contains the FQDN (fully qualified domain name), MAC address, and device type for any cross-subnet devices with older firmware. If a device with older firmware is not on the same subnet as the Crestron Virtual Control server, it cannot be discovered by the server. For more information, refer to the Crestron Virtual Control Server Software Product Manual. Set the IP table of the Ethernet device to point to the IP address or host name of the Crestron Virtual Control server via the device setup pages (if available) or via the IP table dialog box in Crestron Toolbox software.ĭevices can also be associated with rooms manually.For more information, refer to the embedded Crestron Virtual Control help file. Specify the Room ID of the room that is running the.NOTE: A device must only be assigned to one room unless it is a shared device or a touch screen device.